Important information for flood victims

More flood cases are expected in the UK this winter, localised and flash flooding can cause hundreds of pounds worth of damage, not to mention inconvenience, there is a new trend surfacing relating to how insurers deal with flood damage cases. Traditionally, insurance companies would employ the services of a National company with specialist equipment, designed to remove flood water and dry a property afterwards.

More and more flood victims are simply being sent a cheque to cover losses, at first the payment can seem generous, but will the way that you spend this cheque ensure that your property is dried effectively before repair work can begin? Property owners will often turn to a building company, entrusting them with the overall task. This can be a big mistake, as builders simply do not have the equipment to do a extraction ~ dry out on a building, resorting to basic machine and equipment hire from the local hire shop.

Over the years, we have dealt with many floods, particularly in the Eastbourne area, as many shops and offices in the town centre sit just above the Bourne Spring, the water level regularly rises, causing hundreds of pounds of damage.

We use a Truck Mounted system called a Hydramaster, rapid water removal from carpets and soft furnishings can be easily achieved, followed by turbo drying and de-humidification lastly. On one job last year, we removed 1500 litres of water from a customers property in one visit! Cleaning the carpets and soft furnishings last of all.

If your insurers settle a claim in this way, call us first on 01323 520044 0r 01273 634177.

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