The last week in July saw my little red light flashing on my handset, I immediately saw an e mail had arrived, after reading the customers requirements I sent a quotation back, within five minutes another e mail from the same lady had returned, asking us to attend her property and carry out the removal of a nasty stain on her carpet that had been made by her husband whilst polishing his shoes, with a request of a time ‘as soon as possible’ due to the fact that relatives were due to visit on the weekend. When I looked at the customers address, I noticed that not only were we working in the same road as her address given, but an astounding four doors up from her house.

I knocked on the customers door and offered to attend within ten minutes, on arrival I tested the recent stains on her carpet and removed them with no problem. This carpet cleaning job in Eastbourne was executed within an astonishing 43 minutes of her original e mail, which was largely due to modern communication technology. This example explodes the one time myth that people do not conduct local searches via the internet, we feel the opposite is now true!

So please send us you requirements via our submission form and expect a swift response.

Spencer Davies

Natural Carpet Care

I would like to share some information regarding the equipment that we use here at Natural Carpet Care. Many months ago we invested in a Hydramaster Truck Mounted carpet cleaning system, many people will never of heard of such a system, so I will explain.

After extensive vacuuming and pre treatments, we are then in a position to start rinsing / cleaning, this involves the following ~

Firstly, we will park reasonably close to the property we are working in, solution hoses are then unwound and taken into the property, one thicker tubing (vacuum) and a solution supply hose, these hoses are then connected to the cleaning machine situated in our vehicle at the other end (in the property) a carpet cleaning wand is attached, when all checks have been made, the system is then turned on.

There is no need for us to use our customers hot water or power when we are working as we arrive with a large tank of filtered and heated water, we can operate at up to 230 degrees, this has excellent sanitising properties as well as killing fleas, dust mites and other insects.

Our system will remove up to ten times the amount of soil and stains than an electric portable machine, drying times are extremely fast too. In conjunction with our non toxic cleaning solutions, this system can offer incredible stain removing qualities, please see some recent shots of work carried out in Seaford, East Sussex. We use this system for rug and upholstery cleaning too.

We are pleased to announce the opening of our new office in Eastbourne, which can be found at 18 Willingdon Road, Upperton, Eastbourne, East Sussex, BN21 1TH.

The new offices are our base for operations that cover East and West Sussex, Kent and London. We also have a specialist rug cleaning facility fully equipped with industrial vacuum cleaners, extraction systems, turbo driers, agitation equipment and much more. Our business offers a rapid turn around with rugs dried and ready to collect with no toxic content in the fibres. As we are NCCA qualified carpet cleaners, all rugs are fully tested and checked before any cleaning takes place. If you live in Eastbourne, Seaford, Hailsham, Bexhill, Heathfield, Lewes, Hove or Brighton we offer a free pick up and drop off service!

We employ three different methods when we clean carpets, dry cleaning using micro sponges will enable the carpet or rug to be dry almost instantly, micro sponges are an effective and very safe way of cleaning and often used on sea-grass or fine rugs with silk content.

Low moisture cleaning is a very effective way to clean man made low profile carpet. This is often found in commercial premises or rental properties. A thorough vacuum to begin with is important, followed by a liberal application of micro splitting solution, a Charley or cotton bonnet pad is then used in conjunction with a rotary machine, working across the weft and warp, soils and stains are effectively removed, with carpets drying within one hour.

Using an extraction system is the most popular carpet cleaning method, although the ability of machines differ greatly. After pre-vacuuming, carpets will then receive an application of micro splitting solution, this is agitated using a contra rotating brush machine. Suspended soils are then removed with a hot water rinsing system, don’t forget, the drier the carpet, the more soil removal!  Drying times can be reduced by using a turbo drier,  although when we use our Hydramaster van mounted system with high water lift and moderate psi, the drying time is one hour, even if it is a cold and rainy day.

Our services include anti static treatments, allergy treatments, spot and stain treatments, using safe toxin free solutions. We are operating in South London, Kent, Sussex and Surrey.

Any questions ?  Please call Spencer Davies on 07802 177435.

More and more flood victims are simply being sent a cheque to cover losses, at first the payment can seem generous, but will the way that you spend this cheque ensure that your property is dried effectively before repair work can begin? Property owners will often turn to a building company, entrusting them with the overall task. This can be a big mistake, as builders simply do not have the equipment to do a extraction ~ dry out on a building, resorting to basic machine and equipment hire from the local hire shop.

Over the years, we have dealt with many floods, particularly in the Eastbourne area, as many shops and offices in the town centre sit just above the Bourne Spring, the water level regularly rises, causing hundreds of pounds of damage.

We use a Truck Mounted system called a Hydramaster, rapid water removal from carpets and soft furnishings can be easily achieved, followed by turbo drying and de-humidification lastly. On one job last year, we removed 1500 litres of water from a customers property in one visit! Cleaning the carpets and soft furnishings last of all.

If your insurers settle a claim in this way, call us first on 01323 520044 0r 01273 634177.

Carpet cleaning before image,wine stain

The affected area has also a white wine stain, thrown over the red wine in an attempt to lessen the staining, please look at our hints and tips page for advice on stain removal ~

Stain removal tips   http://www.naturalcarpetcare.co.uk/tips.htm

Wine stain, after image

Ater twenty minutes of gentle agitation and stain treatments (all non toxic) the wine staining has gone. Our natural carpet cleaning process is surprisingly effective.

On Saturday whilst Airbourne was in full flow, my customer was watching television with her living room window open, a jet flew past above her property this caused a frightened young Seagull to fly into her home.

The bird flew frantically around for more than thirty minutes before capture, unfortunately in this time he managed to spread droppings over the sofa, rug and carpets in three rooms. Bird dirt is usually high in alkali, which can have a very negative effect on carpet and upholstery fibres.

After a thorough vacuum and pre-treatment, we used our Envirodry carpet cleaning agitator, this removed a large quantity of stains before we started cleaning. A final ‘rinse’ using our Hydramaster cleaning system restored our customers rug, carpets and upholstery back to their original condition, much to our client’s relief.

Affectionately known as ‘Simon’ the bird flew off with no lasting damage, hopefully Simon will fly off to Hailsham or Heathfield next year!

We pre-vacuumed and agitated, using a second generation micro splitting solution, this removed the majority of the staining before extracting with a Ninja machine. In recent weeks we have purchased an Envirodry Generation 4 agitation machine, not only does it massage solution into the carpet fibres, it brushes a lot out, even after vacuuming.

Our customers were pleased to see their carpet back to as new condition, the party will be at someone else’s house next year!

Benefits to our customers and their families by reducing their exposure to chemicals, why on earth use any other carpet and upholstery cleaning solutions?

After seeing the results achieved using plant based products, the decision was easy, the end result was in my opinion better, with no exposure to chemicals with high acid or alkali content.

I used to suffer with fatigue and head aches after a long day cleaning carpets or upholstery, this ended as soon as our cleaning regime altered, I feel considerably better each day now.

My equipment seems to appreciate the change too, acids and alkali solutions travelling in and out of our cleaning equipment actually reduced the life of pumps and vacuum motors, particularly if large quantities of detergent (foam) managed to reach the vacuum units.

Knowing that my cleaning solutions would not damage soft furnishings, carpets or rugs. Some traditional products can cause irreparable long term damage.

More and more new customers specify ‘non toxic cleaning’ people are digesting information available and are able to make intelligent decisions, demanding the best service for their family.

We clean for health, not just appearance, please contact Spencer Davies on 07802 177435 or 01273 634177 if you require any more information.

This post relates to a customer in Hove, we also cover Brighton, Lewes, Eastbourne, Tunbridge Wells and Hastings.

Eco carpet care

ECO carpet, rug and upholstery cleaning, using plant based products only, superb, ultra clean results with no harmful residue. Seeing is believing!

Chose a qualified & insured company, why risk your expensive home furnishings and carpets, have you worked out how much they are to replace recently?

Get a speedy free quotation now via our quotation page or call 01273 641775 and speak to a NCCA qualified carpet cleaning technician.