We started in this business in 1986, at the time we were running a busy cleaning company with regular requests for carpet and upholstery cleaning.
After researching the industry it became obvious that there was a gap in the market. We wanted to do things better, to try and achieve more than a speedy freshen up.
Carpets, rugs and upholstery will last a long time if they are correctly cleaned. Especially if high quality products and equipment are used during the cleaning process.
Not only that, the appearance of a well looked after home / building will always remain in the visitors memory, this oftens suggests a good attitude towards cleanliness.
Caring about staff and vistors, especially with no toxic or fuming chemicals.
A few years down the line after countless machine upgrades we moved over to a new breed of solution, non toxic nano technology products.
Odourless and safe solutions that would restore fibres to a superior condition with absolutely no offensive odours.
This was a natural progression. A forward motion, leaving the old chemicals behind and changing the way we worked, changing attitudes in the South East towards safe cleaning.
About our services, cleaning the safe way…
Without the use of acids and high alkaline chemicals how were we going to achieve good results?
These new products as we have mentioned are nano technology solutions, in the business known as ‘the science of small’
After vacuuming / brushing an area our cleaning solutions are worked into the fibres and allowed to dwell, usually for aroud 10 mins.
If there are any deeper stains we will work on them with a micro fibre pad and a tampico brush.
One of our high performance extractors will then be set up outside the property. We currently use top specification Jaguar 8.4 machines, arguably the best available.
The rinsing process follows, water encapsulation / cleaning starts with hot water only. No added chemicals are needed.
Drying times are usually around 3 -4 hours. We have protector pads that can be placed under the feet of furniture that may leave marks on the fibres.
To avoid any inconvenience we leave customers a pair of over shoes to wear whilst the carpet is drying.
Carpets are left residue free and exceptionally clean.
Read more about our carpet cleaning services
Natural carpet care about our cleaning coverage ~ areas we clean in Sussex
We cover an area that includes Brighton and Hove, Lewes, Seaford, Hurstpierpoint, Burgess Hill, Hassocks, Ringmer, Heathfield, Tunbridge Wells, Eastbourne, Polegate, Laughton, Cooden, Bexhill and Hastings, Battle. Ninfield, Hooe, Little Common, Hailsham, Firle, Glynde, Ripe & Alfriston
We spend a lot of time in Brighton and Hove and Lewes as our natural cleaning solutions have been readily embraced by people in these areas.
Turning up on time, showing respect for our customers property and genuinely doing the best job that we can is usually what to expect from us.
Keeping up to date with new cleaning skills and technology is also very important.
As we are NCCA qualified you can be confident that the end result will be restoring fibres almost back to ‘as new’ condition.
A word of warning ! Watch out for Bait and Switch practices. Luring customers in with a hard to believe price. When at a customers home the operator looks for ways to increase the original quote (sometimes doubling)
We have never and would never consider this. That’s why our customers consider us to be No1 carpet and upholstery cleaners in Sussex.
About our qualifications
Qualifications are so important, knowledge will allow us to look after our customers and their homes more effectively.
Clients can be reassured that we have been vetted by the East Sussex County Councils Trading Standards team too.
We have passed National Carpet Cleaning Association courses and examinations to become full members.
We strive to offer a trouble-free service from quotations via our website, careful cleaning of fine rugs and soft furnishings or even insect treatment and allergy products.
We are proud that most of our business is as a result of repeat customers and their recommendations of us to their family and friends.
We would be delighted to answer any queries or concerns you may have or talk through our processes and recommendation for your specific requirements.
Top tip – Google search any company you are considering getting a quote from, including the word reviews, you may be in for a suprise !
Getting feedback from a companies customers will often give an accurate insight relating to their customer care and standards.
It’s not always easy to work out where a national company or franchise is based, customer comments won’t show up in local searches.
How easy is it to gain a quotation from us?
More information about us ?
Click our review link below.
Our reviews are from genuine customers who have used a variety of our services, each is a reflection on their experience.
Or text us on 07802 177435 starting with quote followed by your carpet, rug or upholstery cleaning requirements. We will send you a quote on the same day.
Oscar and Spencer Davies
Natural Carpet Care
The ultimate carpet, rug and upholstery cleaning company
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